Ecommerce and Back Office Integrated Solutions

If you already have an ecommerce business website (or other) set up where customers can place their orders and pay online, as far as the customer experience goes, all they need to do then is sit back and wait for delivery. But the rest of us know that the hard work is only just beginning.

Following a customer’s interaction with the website, whether to place an order, check stock levels or just simply sign up to your newsletter, there is a lot that goes on behind the scenes. Data from received orders or subscriptions needs to be logged on back-office systems so databases are never out of sync.

Many companies are still working with separate systems for the front and back offices. Integration delivers improved management efficiencies and better customer experiences by giving each website visitor expanded options for researching products, ordering products and services, customizing orders, viewing account history, searching through past invoices and connecting to third-party resources.

Automation saves money and reduces time!

Here at South Stour Consultancy we take the hassle out of the integration. If you already have a back office system we can integrate your ecommerce website, or web application with that or, if not, you can use our purpose built small business management software which gives you access to:

  • Stock Control
  • Barcode Scanning with an iPhone
  • Barcode Scanning with an Android Phone
  • QR Code Reading
  • Customer Relationship Management
  • Customer Live Messaging
  • Order Management
  • And more...

Would you like to know more? Get in touch today.

Still Unsure? Let us answer your questions...

We have experience in integrating web applications and ecommerce websites with different back-office products so when it comes to your business, we’ve got your back.

It doesn’t take much to get started – we’re here to make things simple. If you’re interested in our back office services, why not get in touch? We can talk you through the process during a free, no obligation chat, or you can email us with your basic requirements, such as:

  • Do you have an existing back-office system that you want integrated or would you like to use ours?
  • How many products do you currently have?
  • Do you need Order Management?
  • Do you Customer Messaging?
And if there’s anything you’re not sure of, don’t worry – we can guide you through it every step of the way, on everything from website design and layout to development, maintenance and hosting.

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Telephone: 01233 535855 Email: hello@southstourconsultancy.co.uk
  • Stour Stour Consultancy Ltd
    11 Bank Street
    Ashford
    Kent
    TN23 1DA
  • © South Stour Consultancy Ltd 2019